Your Guide to Pothole Repair in Prince George, BC

Cam Roberts • September 15, 2025

If you’ve spent a winter in Prince George, you’ve likely met an unpopular local resident - the pothole.

These craters can appear overnight, tear apart your pavement, damage vehicles, and create dangerous tripping hazards. What causes them, and what should you do about them?

Here’s your straightforward guide to pothole repair in Prince George, BC, and why Laser Pavement Solutions is the trusted choice for fixing them correctly and quickly.


What Causes Potholes in Parking Lots?


Potholes are the result of a freeze-thaw cycle that’s all too common in northern BC.

Here’s how it works:

  • Cracks develop in the pavement from wear, tear, and weather.
  • Moisture gets into cracks in your asphalt - usually from rain or melted snow.
  • Temperatures drop, and the water freezes. Ice expands, putting pressure on the pavement. 
  • As it thaws, the ice melts, creating voids beneath the surface.
  • Repeated vehicle traffic causes the weakened pavement to collapse into a full-blown pothole.

Even in the summertime, however, constant water will erode the base that sits underneath the asphalt - that combined with traffic will cause potholes.


And in Prince George, where we often get dramatic shifts in weather, this process can happen again and again in the same spot.

Why Fixing Potholes Promptly Matters


Some property owners wait to deal with potholes until spring or even the end of the season... but that delay comes with a price.

Here’s why pothole repair should be a priority:

  • Prevent Liability: Potholes are a tripping hazard for pedestrians and a risk for vehicle damage. If someone gets hurt, the property owner could be liable.
  • Save Money: A small pothole is cheaper to fix than a large one. Delaying repairs allows water to keep eroding the sub-base, making the repair more expensive.
  • Protect Your Brand: A poorly maintained parking lot creates a negative impression for customers, tenants, or employees. People love to complain about potholes on Facebook in our market!
  • Extend Pavement Life: Prompt pothole patching is part of a strong asphalt maintenance strategy that helps your pavement last longer.

How Laser Pavement Solutions Fixes Potholes (The Right Way)


At Laser Pavement Solutions, our pothole repair approach focuses on long-term performance and transparency - not quick band-aid solutions that will fail quickly.


Here’s how we typically handle pothole repairs in Prince George:


1. Assessment & Quoting


We provide a free site inspection to assess the damage. You’ll receive a clear quote with scope and timelines — no surprises, no hidden fees.


2. Cut & Clean


We cut out the failed asphalt and clean the pothole thoroughly. This ensures a strong bond between old and new material.

3. Base Repair (If Needed)


If the sub-base is compromised, we repair it before patching. This step prevents the same pothole from reappearing next season.

4. Patch the Pothole

We use hot mix asphalt for most repairs. It’s durable, reliable, and built to withstand northern BC’s brutal freeze-thaw cycles. However, we can also use a premium cold-applied product that has similar longevity to traditional hot mix. This allows us to patch holes 12 months a year.

5. Compaction & Clean-Up

Our crew compacts the asphalt using high-grade rollers and ensures your site is left clean and professional-looking. All work is documented with time-stamped photos if needed for reporting or liability.

If you have unique site needs or traffic challenges, we can also offer:

  • Infrared patching - Patch worn asphalt with an innovative infrared repair.
  • Cold mix patches for emergency or winter fixes
  • Preventive maintenance strategies to reduce future potholes


Prince George, BC Pothole Repair Experts You Can Count On


Laser Pavement Solutions is a local expert in asphalt maintenance and repair, trusted by commercial and municipal clients across northern BC. We don’t just fix the hole - we fix the root of the problem and help you avoid future surprises.

Our crews are trained, our communication is proactive, and our systems are built to keep your lot safe, smooth, and looking professional.


Let’s Fix That Pothole Before It Gets Worse


Whether it’s one small divot or several major hazards, 
Laser Pavement Solutions is ready to help


Click the “Get a quote” button in the top right corner of this page
 and speak to our team about fast, professional pothole repair in Prince George, BC.


By Cam Roberts September 22, 2025
Winter in Prince George isn’t for the faint of heart. From bone‑chilling cold to heavy snowfall that seems to arrive overnight, keeping your property safe and accessible in Prince George, BC is essential during the winter season. Snow removal, salting, sanding, and sidewalk shoveling can't wait during the winter months. But here’s the thing: not every property needs the same level of service. At Laser Pavement Solutions, we know that snow removal isn’t a one‑size‑fits‑all job. That’s why we’ve built three service levels designed to match your needs, your budget, and your tolerance for winter chaos. Whether you want a hands‑off, maximum‑protection approach or you’d prefer to have a more flexible contract, we have you covered. Why Service Levels Matter in Prince George Choosing the wrong snow removal plan is is like wearing tennis shoes to a formal dinner. Sure, they're shoes - but you might not like the result. The right plan will: Reduce liability risks for slips and falls. Keep your property consistently accessible. Help you budget with confidence. Match your tolerance for snow accumulation and response times. Our goal is simple: give you options so you can get exactly what you need without overpaying or under‑protecting your site. Option 1: The White Glove Service: Maximum Coverage for Commercial Snow Removal If you want the “set it and forget it” experience, this is your plan. Our White Glove Service is designed for property managers and business owners who want total peace of mind all winter long. Here’s what you get: Active site monitoring, 7 days a week - We keep an eye on your property so you don’t have to. We visit the property every day and apply touch-up service as needed. Unlimited plowing and de‑icing are included in your fixed contract price. Optional unlimited snow shoveling for sidewalks, stairs, and ramps. Proactive service: we mobilize before conditions get risky. This plan is perfect in Prince George, BC for high‑traffic commercial sites, industrial sites, medical facilities, and properties where safety and uptime are non‑negotiable. You’ll never have to check the weather and wonder if your snow removal contractor will show up... we're already there. Option 2: The Standard Seasonal Contract: Reliable, Trigger‑Based Service for Commercial Snow Removal Want unlimited service without the full‑time monitoring? The Standard Seasonal Contract gives you most of the benefits of White Glove but with a slightly different approach. What’s included: Unlimited plowing and de‑icing once the agreed‑upon trigger depth is reached. Optional shoveling services for sidewalks and ramps. Fixed‑price stability so you can budget without surprises. Automatic triggers for mobilizations built into the contract - but without the active site monitoring. Here’s the difference: We only mobilize once snowfall hits your chosen trigger depth (for example, 1 inches). You’ll still get unlimited service within that agreement, but you’ll be responsible for keeping an eye on your property between snowfalls. This plan is ideal for businesses with moderate traffic or owners who want predictable costs but can handle occasional monitoring themselves. Option 3: Per Event Service: Pay Only When We Mobilize for Commercial Snow Removal Our Per Event Service is the most flexible (and variable) option for snow removal in Prince George, BC. You pay a flat rate each time we plow and/or de‑ice. What you should know: You decide when we mobilize, based on your agreed‑upon service triggers. There’s no fixed monthly cost - just a set rate per service. Cost can fluctuate. In low snowfall years, you may save money; in heavy winters, you may spend more. This option works best for properties with low‑traffic areas, limited liability concerns, or owners who don’t mind waiting for the agreed‑upon service time. It’s a popular choice for budget‑conscious customers — but keep in mind that in a record‑snowfall year, the total could exceed a seasonal plan. How to Choose the Right Snow Removal Plan in Prince George, BC Speak with us at Laser Pavement Solutions, and we'll guide you in detail how to make the right choice for your property for snow removal in Prince George BC. In the meantime, here are some questions to ask yourself prior to speaking with us: How critical is safety on my site? If even small amounts of liability risks are a concern for you, White Glove is the way to go. How clean and "serviced" do I want my property? Most of our clients work with us on White Glove or Standard Seasonal to ensure the service level is enough for them. How much weather‑watching am I willing to do? If you’re okay monitoring your own site, Standard or Per Event could work. However, if weather conditions change quickly - such as sudden melting and freezing - the onus will be on you to alert us with a service request (outside of the snow trigger.) Do I need predictable costs? Fixed‑price contracts (White Glove & Standard) make budgeting easy. Per-event contracts carry risk. Why Clients Choose Laser Pavement Solutions for Commercial Snow Removal It’s not just about having a plow and a truck — it’s about having a process. When you work with us, you’re getting: Top‑tier equipment that’s built for speed and efficiency. Clear communication through our Basecamp system. No wondering if we got your message, as the easy-to-use technology alerts our entire winter operations team. Liability‑focused operations: Our job is to make sure your customers and employees are safe. Transparent reporting with time‑stamped logs and photos before and after service. Pre‑ and post‑season inspections to protect your property before and after the contract. Post‑winter sweeping is included in all seasonal contracts (unless declined) 24/7 availability: Because snow doesn’t care what time it is. Final Word: Snow Removal on Your Terms Whether you want the all‑inclusive, fully monitored White Glove Service or prefer the flexibility of Per Event pricing, the key is choosing a plan that fits your property’s needs for snow removal in Prince George, your tolerance for risk, and your budget. At Laser Pavement Solutions, we’re here to make sure you get exactly that. Ready to pick the snow removal plan that’s right for you? Click the "Get a quote" button at the top right corner of this page and speak to one of our snow removal experts today.
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By Cam Roberts July 28, 2021
Trying to find a snow removal contractor in Prince George, BC, might be the last thing on your mind during the beautiful northern summers. Or, maybe you’re like us, and you think about it all the time… there is no shame in that. Either way, it would be very wise to plan for snow removal well before the first snow event of the year. Between sudden snow events in October, better pricing available to early birds, and even just the peace of mind - starting your conversations with snow providers early is a great strategy for your business. With that in mind, here are 5 things you should pay attention to when selecting a snow removal provider: 1. Are they properly insured? Yes, this is number one for a very good reason. The cost of snow removal insurance has gone up drastically in Canada in the last 5 years. In some cases, contractors 5 years ago are now paying over ten times what they were paying in 2016. This is a complicated issue, but insurers agree on the root cause of this spike in pricing - slip and fall claims have gone up drastically, especially on properties with high volume of pedestrian traffic. As a result, insurers have had to pay out significantly more money on these claims - and they are trying to recoup the expenses. A single slip and fall claim can cost hundreds of thousands of dollars in litigation and financial compensation. Despite that, many providers are not properly insured, and in some cases, not insured for snow removal at all. If a company is trying to skirt the expense of proper insurance in order to be more profitable, it opens the contractor is at an extreme risk of a claim which would inevitably bankrupt the business. It could also leave you as the client scrambling to hire a new company during a snow event, or worse, possible legal ramifications for not properly checking with your contractor. Long story short - insurance is not cheap to plow snow, but it is also not optional - make sure your provider has it and is willing to provide you a copy of their insurance! At Laser Line Painting, we carry 5 million dollar liability on all of our operations, including snow removal, so that all parties involved are properly covered. 2. Is their snow removal process transparent? Snow contracts are structured on an annual cost, hourly basis or per-push cost.  An annual contract has a fixed price for the duration of winter, meaning a fixed budget price for your business. Contractors usually will invoice you the set cost once or twice a month. These are generally used on larger properties, but not all the time. You will know exactly what you will pay for the year. A potential downside of this is the contractor may not provide you the absolute best service - if they are getting paid monthly regardless if they show up, you could be at risk of that provider no-showing during a critical snow event. Has your contractor clearly and concisely explained how they will service your property, even during an extended snow event, so that you are not left wondering where they are while the snow and piles up on your parking lot?  An hourly contract is structured with you being given a rate sheet for pieces of equipment, such as a plow truck, skid steer, wheel loader, sanding truck, dump truck and other pieces of equipment. This is generally used on smaller properties, but not all the time. In this structure, you only pay for when they are on site - so if it is a mild winter, you may very well save a lot of money. Conversely, if it is a heavier winter, you will pay for every hour those equipment pieces are on the property. Either way, “you pay what you are given”, and it is generally considered a fair-value to both contractor and client. A potential downside to this arrangement is knowing exactly how long your snow provider is actually on the property. For example, a lot of snow removal is performed overnight, and proper checks and balances should be agreed upon by both the client and contractor to make sure there is no “extra hours” slid onto invoices or plowing reports.  Finally, a per-push cost is similar to hourly - but instead of a paying by the hour, you simply pay a lump sum for each snow event. Before the snow season, the client and contractor will agree to what this lump sum price is. Often, a contractor may have a different scale depending on the snow volume for each event. For example, they may agree to perform all plowing and ice control services for any snow event less than 2 inches at a set price, but if it snows between 2-4”, the price is incrementally higher to account for the longer time required, which goes up according to a preset volume scale. Often, there is a “blizzard clause” in these - where any event over 8-10” switches from a lump-sum to an hourly rate to account for extreme snow events. In any event, it is imperative that both client and contractor agree to specific mobilization terms in a contract - so that the client isn’t left wondering “how come they didn’t arrive?”, or worse, “How come they came to the property 7 times when it only snowed twice last month?” No matter what contract structure you decide upon, make sure your contract with the provider has clear, transparent terms, and proper checks and balances are in place to ensure fair service for both parties! At Laser Line Painting, we use a unique cloud-based storage system so that you can access all weather data, site pictures and other important project information anytime - that is one of the most important checks and balances we use to ensure proper service. 3. Are they actually going to perform your work? While most companies use entirely self owned equipment and employees, some companies use a blend of employees and subcontractors to fulfill their snow contracts, depending on their volume of work. However, other companies exist that subcontract the entire work process to another company - these are known as snow management companies, or broker companies. This may still be favorable for a client, as long as the subcontractor delivers on their end of the bargain, and the snow management company is properly ensuring their clients are looked after. However, some clients have hired snow management companies with no idea that they were not the actual company performing the work. Issues can arise if their is a direct issue with the performance of the subcontractor - the client usually is directed not to communicate directly with the operators plowing your parking lot. Additionally, the risk of liability often falls entirely on the subcontractors. At Laser, we operate with our own equipment and employees, but may subcontract a specialized service out, such as snow hauling. However, it is our belief that the only way to deliver the level of service our clients demand is to be the primary contractor on any job site we run - we will always be there to answer your questions. 4. Is the company you are talking to best suited for your property’s needs? While many companies would happily take on as many snow contracts as possible - thinking that volume of projects will be the best approach for the business- the fact is that not all companies are suited for all contracts. In fact, this approach can severely impact the service of ALL of that companies clients, as they struggle to maintain the high volume of work they attained. Some businesses are very small, and would struggle mightily to fulfill large properties or more demanding client bases (grocery, hospitality, and health care facilities are prime examples). Conversely, if you are a small apartment manager, you may be struggling to find a reliable partner that falls within your budget and what you need accomplished on a smaller site. At Laser Line Painting, we work closely with our existing client base - primarily large commercial properties - to deliver effective snow removal services. However, we also work with residential properties who are interested in having an effective snow removal program and snow contractor who can self-perform the contract, and looks for a long-term relationship approach. We recommend you reach out to us in Prince George to discuss if we would be a good fit for your property. 5. How do they respond when you ask the tough questions? Don’t be shy. Any question you ask, a provider should be able to confidently answer those questions with specific solutions. For example, if you manage a large commercial site with multiple tenants, one of the key questions you should be asking is “How are you going to meet the demand of our key tenants and their lease requirements?” Of course, any contractor can promise you that you will be a #1 priority - but it takes open communication and asking tough questions to truly ascertain the strategy, tactics and approach that your contractor will use to fulfill the contract. Other questions you would want to ask include:  “Can I see a copy of your insurance certificate and WorkSafe status?”  “Do you have a contract that we can look over from other clients?”  “Do you have references available?” As you ask those questions, pay close attention to the answers, and let that guide you in your decision making process. Ultimately, hiring a snow provider is a serious buying decision - but it also doesn’t have to be daunting or intimidating. A good provider will be there to work with you, not for you, in delivering a successful season of snow and ice control. If you would like more information about snow removal services in Prince George, BC, reach out to us at Laser Line Painting, and we would be happy to discuss your specific needs and how we can help.
January 27, 2021
If you are fortunate enough to live in a climate like we have in Prince George, BC, Canada, you are accustomed to the 4 seasons that compose our year:
January 6, 2021
Let’s get right to the heart of many purchasing decisions - “How much is this going to cost me?”